21+ Only

8999bt Responsible Gaming

Gaming is for fun — not a solution to financial problems. Your safety and well-being are our top priority at 8999bt.

Our Commitment

What is Safe and Responsible Gaming?

Responsible gaming means keeping gaming as a limited part of your entertainment — never making it the centre of your life. 8999bt believes every player should have full control over their time, money, and emotions.

We have built a transparent, safe environment for players in Bangladesh where you can set deposit limits, take a temporary break, and self-exclude when needed. Our goal is to keep gaming enjoyable at all times.

Remember, online gaming is never a permanent source of income. Chasing losses, borrowing money to play, or hiding your gaming from family are signs of problematic gaming.

21+

Age restrictions are strictly enforced

8999bt is only for individuals aged 21 and above. Age is verified at registration. No underage person is permitted to create or use an account. If you know of any underage person trying to use this site, please let us know.

Control Is in Your Hands

Responsible Gaming Tools

8999bt provides multiple protective tools to keep your gaming experience safe and balanced.

Deposit Limits

Set a limit on how much you can deposit per day, week, or month. Once you lower a limit, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this helps prevent decisions made in the heat of the moment.

Self-Exclusion

Activate self-exclusion to temporarily or permanently block yourself from your account. While this feature is active, accessing the account or making any deposit will not be possible. You can apply at any time via live chat.

Time-Out (Break)

You can take a time-out from 1 day up to 6 weeks. During this period your account will be completely locked and no promotional messages will be sent. A short break is often an effective step toward long-term protection.

Session Reminders

Receive automatic alerts after a set amount of time. Notifications such as "You have been playing for 30 minutes" give you a moment to pause. Time awareness is a core foundation of responsible gaming.

Loss Limit

Once you have lost a set amount, your play stops automatically. This tool prevents the tendency to chase losses and keeps your bankroll protected.

Transaction History

View the complete history of every deposit, withdrawal, and bet at any time. Transparency makes responsible decisions easier — knowing where your money is going matters.

Our Core Values

8999bt's Responsible Gaming Commitment

We do not just impose restrictions — we build a culture where gaming is always a positive experience.

Enjoyment Within Limits

Set a budget and play within it — before every session.

Informed Decisions

Make every move with clear judgment, not emotion.

Support Always Available

Our live chat is always ready for any concern.

Your Data Is Secure

All your information is protected with SSL encryption.

Know Yourself

Warning Signs of Problematic Gaming

When gaming shifts from entertainment to a problem, certain behavioural changes become noticeable. If you see any of the signs below in yourself, take action right away.

Repeatedly trying to win back lost money (chasing losses).

Hiding gaming activity from family or friends.

Borrowing money or dipping into savings for gaming.

Feeling restless, irritable, or anxious when not playing.

Neglecting work, studies, or family responsibilities.

Spending more time or money than the limits you set.

Healthy Gaming

The Golden Rules of Responsible Gaming

Every responsible player follows these core principles.

Budget First, Play Second

Before every session, decide the maximum amount you are willing to spend and stay within that limit.

Set a Time Limit

Keep a specific limit on how long you game each day. Use the session timer.

Keep a Clear Head

Do not play while drinking, tired, or emotionally worked up. Make decisions with a clear mind.

Step-by-Step Protection

Keep Yourself Protected — Practical Steps

The wisest move is to stay alert before you lose control of your gaming. Follow these steps.

Set Deposit Limits

Go to your Account Settings and set daily, weekly, and monthly deposit limits. The minimum deposit at 8999bt is ৳200.

Keep the Session Timer On

Set a maximum time for each gaming session. You will receive an automatic notification once that time is up.

Take a Time-Out

Feel like you need a break? Contact live chat. A time-out of 1 day up to 6 weeks can be arranged.

Review Your Transaction History

Check your deposit and withdrawal history at least once a month. Identify any unusual patterns.

Apply for Self-Exclusion

If you need a long-term break, apply for self-exclusion. Your account will remain completely inactive during this period.

Get Support

If you want to talk to someone about a gaming problem, 8999bt's 24/7 Bengali live chat support is always ready.

A Helping Hand

Get Support for Gaming Problems

8999bt is by your side on the path to responsible gaming. If you feel that gaming is having a negative impact on your life or the life of someone you know, please reach out to us.

Our support team is fluent in Bengali and keeps your privacy fully protected. Any request related to deposit limits, time-out, or self-exclusion is acted on immediately.

Remember — asking for help is not a weakness; it is a sign of awareness. 8999bt is always committed to responsible gaming.

Support Centre

24/7 Live Chat (in Bengali) Get instant access from any page on the site
Email Support [email protected]
Responsible Gaming Team For deposit limits, self-exclusion, and guidance
Response Time Instant on live chat — Bangladesh Standard Time (BST, UTC+6)
FAQ

Responsible Gaming FAQ

Answers to questions you may have about responsible gaming.

After logging into your account, go to the "Responsible Gaming" section in Account Settings. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, contact our 24/7 live chat.

Self-exclusion is a feature that lets you temporarily or permanently close your own account. While active, you will not be able to log in, deposit, or play. Promotional emails will also not be sent to you. To apply, contact us via live chat or at [email protected].

A time-out is a temporary break — from 1 day up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is for long-term or permanent protection — even after the period ends, a specific verification process is required to reactivate the account.

No. 8999bt is only for individuals aged 21 and above. Age is verified at registration. If any underage person attempts to create an account or use an adult's account, that account will be suspended immediately.

That feeling is completely normal. If you do not want to talk to your family, 8999bt's live chat support team will help with complete confidentiality. Our team speaks Bengali and offers guidance without judgment. As a first step, you can set a deposit limit or a time-out.

No. Online gaming is for entertainment — it is not a stable source of income. Wins and losses in gaming are random, and the likelihood of loss is greater over the long term. Never think of gaming as a way to pay bills, settle debts, or cover family expenses.
Explore More

Enjoy the World of 8999bt Safely

Game responsibly and enjoy the many exciting sections of 8999bt. For any questions, check our FAQ or contact us via live chat.