8999bt Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 8999bt collects, stores, and protects your information.
8999bt ("we", "us", or "the platform") describes in this privacy policy how we collect, use, process, and protect your personal information through our website 8999bt.cam. This privacy policy applies to users in Bangladesh.
By using our platform, you agree to the terms of this privacy policy. Please read this document carefully. If you have any questions or concerns, contact our support team.
What information we collect
When you open an account and use services on 8999bt, we may collect the following types of personal information:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport number (when identity verification is required)
- Payment information (bKash, Nagad, Rocket, or Upay account number)
- Login credentials (username and encrypted password)
1.2 Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Time spent on the site and pages visited
- Data obtained from cookies and similar tracking technologies
- Transaction history and gaming activity logs
1.3 Information Received from Third Parties
In some cases we may receive supplementary information about you through identity verification services or payment processors. This information is used solely for the purpose of account security and fraud prevention.
Purpose of data use
8999bt uses your personal information for the following legitimate purposes:
2.1 Account Management
We use your name, email, and contact information to create, verify, and maintain your account. This ensures that only individuals aged 21 or older can operate an account on our platform.
2.2 Payment Processing
Payment information is used to securely process your deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay. We never store full card or account numbers.
2.3 Customer Support
We use your information to resolve your issues through 24/7 live chat support and email. Your account history may be reviewed to understand the context of your complaint or request.
2.4 Security and Fraud Prevention
We monitor transaction patterns and gaming behaviour to detect account misuse, money laundering, and fraudulent activity. This is essential to protect the interests of all users.
2.5 Meeting Legal Obligations
Certain information may be provided in response to lawful requests from authorities under applicable laws and regulations. In such cases we will only disclose information that is legally required.
2.6 Platform Improvement
We review behavioural data from users for analytical purposes to improve the user experience, add new features, and raise service standards.
Information storage and security
The security of your information is our highest priority. 8999bt applies the following technical and administrative measures:
3.1 Encryption
Our platform uses SSL (Secure Socket Layer) encryption technology. All data transmitted between your browser and our servers is encrypted, so third parties cannot read it.
3.2 Restricted Access
Only trained and authorised staff can access your personal information, and only for the purpose of carrying out their specific duties. Every access is logged and regularly audited.
3.3 Retention Period
Information is retained for as long as your account is active and, after account closure, for as long as required by legal obligations. Unnecessary information is securely deleted after the designated period.
Data sharing policy
8999bt does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party partners to deliver core services such as payment processing, identity verification, and fraud prevention. Strict data protection agreements are in place with these partners, and they may only use the information for the specified purpose.
4.2 Legal Requirements
Information may be disclosed in response to a court order, a lawful request from an investigating authority, or any other legal obligation. In such cases only the minimum necessary information will be provided.
4.3 Business Transfer
In the event of a business merger or acquisition, user information may be transferred. In such an event we will notify users in advance, and the new entity will be bound by this same privacy policy.
4.4 Your Consent
Except for the reasons listed above, we will never disclose your information to third parties without your explicit consent.
Cookies and tracking technologies
8999bt uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us understand how you use the platform.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — maintaining login sessions, security verification, and remembering user preferences. Without them the site will not work properly.
5.2 Analytics Cookies
By collecting information about which pages are visited most and how users navigate the site, we continuously improve the platform experience. Data from these cookies is analysed anonymously.
5.3 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling all cookies may limit some platform functionality and cause login-related issues.
Your rights and controls
You have the following rights over your personal information. To exercise these rights, contact our support team.
6.1 Right to Access
You have the right to see what information we hold about you. Upon request we will provide you with a copy of your information within a set timeframe.
6.2 Right to Rectification
If any information we hold about you is incorrect, you can request a correction through our support. Keeping your information accurate and up to date is also important for your account security.
6.3 Right to Erasure
After closing your account, you may under certain conditions request that your personal information be deleted. However, due to legal and regulatory obligations, some information may be required to be retained for a set period.
6.4 Right to Data Portability
If you wish to receive your information in a structured, machine-readable format, you can make a request to us. We will endeavour to provide your information in a convenient format.
6.5 Right to Object to Processing
You may object to your information being used for marketing communications or other specific purposes. After receiving such a request we will stop that activity.
Protection of minors
8999bt strictly does not provide services to anyone under the age of 21. Age is verified at the time of registration on our platform. If it comes to our attention that an account belonging to a minor is active for any reason, that account will be closed immediately and all related information will be deleted.
If a parent or legal guardian believes that a minor in their family is using our platform, please contact us immediately. We will take prompt and appropriate action in this matter.
International data transfer
Our servers and technology infrastructure may be located in various countries. Your information may be processed internationally where necessary. However, regardless of where the information is stored or processed, the protection standards described in this privacy policy always apply.
We ensure that appropriate contractual safeguards are in place for international data transfers and that an adequate standard of data protection is maintained in the destination country.
About policy changes
8999bt may update this privacy policy from time to time. When a significant change is made, we will:
- Update the date of the change on this page
- Notify registered users by email where necessary
- Display a notice on the platform for significant changes
Continued use of the platform after changes are published means you have agreed to the updated privacy policy. We therefore recommend visiting this page regularly.
Contact and complaints
If you have any questions, requests, or complaints about this privacy policy, please contact us. Our dedicated privacy team will process your request as quickly as possible.
We generally respond to email requests within business days. For urgent matters, contacting us directly via live chat will get you the fastest resolution.
This privacy policy applies to all services and products of the 8999bt platform. To learn about our other policies, see: Terms and Conditions and Responsible Gaming.